Terms & Conditions


Welcome to the tspmerchandise.com website, owned and operated by TSP Merchandising Pty Ltd (TSP Merchandise). If you continue to browse this website and purchase goods from our online store you are agreeing to comply with and be bound by the following conditions of sale, terms of use and disclaimers which, together with our privacy policy, govern TSP Merchandise’s relationship with you in relation to this website. TSP Merchandise reserves the right to amend or update such terms, conditions and disclaimers at any time without providing notice to you. By using this website, you acknowledge that you have read and understood these Terms and Conditions.

The term ‘TSP Merchandise’ or ‘TSP’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is located at 27-37 Cadogan Street, Marrickville, NSW, 2204, Australia. Our company ABN number is 54 083 682 086. The term ‘you’ refers to the user or viewer of our website.


Goods purchased from TSP Merchandise by any means, including website purchases, are covered by these conditions of sale.

1. Orders & Delivery

All orders placed through this website are subject to confirmation and acceptance by TSP Merchandise.
TSP Merchandise or its agent will make best efforts to deliver the goods you order to the delivery address you specify in your order, within the specified time frame, subject to their availability. Where the goods are not available you will be notified of this by TSP Merchandise as soon as possible. Anyone at the delivery address who receives the goods will be presumed by TSP Merchandise to be authorised to receive the goods.
TSP Merchandise will not be liable for late or non-delivery of goods if you have provided incorrect or inaccurate delivery address information.
Once the goods are delivered to you, you will own them and it is your responsibility if they are lost or damaged.

2. Returns & Refunds

All product returns and refunds are subject to the TSP Merchandise Returns and Refund Policy which can be viewed on our Customer Service page and which forms part of these terms and conditions.

3. Prices, Products & Payment

All prices are in Australian dollars. Prices of goods and delivery and other charges displayed on the website are subject to change without notice.
We attempt to be as accurate as possible with our product descriptions and pricing. However, we do not warrant that product descriptions or other content on the website is accurate or complete. Our depiction of the products may differ from the actual products. We recommend reading the label before use and following all care and washing instructions.

For each online order you must pay:

  • the applicable price for the relevant goods confirmed by TSP Merchandise; and
  • the shipping and handling charge specified on the website at that time

Your order and personal data and information provided to TSP Merchandise are safe and secure.
We can only accept payments using the methods stated in the Checkout - Payment Information section of this website

4. Your Account

You agree to take responsibility for the safekeeping of your account password. You are liable if your account password is used by an unauthorised person. You agree to release and indemnify TSP Merchandise in connection with any use (whether authorised or unauthorised) of your account password. TSP Merchandise may suspend or cancel your account at any time without prior notice.

5. Privacy

TSP Merchandise will not reveal your personal information to external organisations except for the purposes of fulfilling your order. For further information please refer to our Privacy Notice.

6. Liability

Any liability of TSP Merchandise in connection with goods or services supplied to you will, subject to any non-excludable liability for breach of conditions or warranties implied by legislation and to the maximum extent permitted by law, at the election of TSP Merchandise be limited to:

  • in relation to goods, the replacement of the goods or the supply of equivalent goods; and
  • in relation to services, the supplying of the services again or the payment of the cost of having the services supplied again.

7. Changes To Terms & Conditions

Each order is governed by the terms and conditions current when the order is placed. TSP Merchandise may add to, delete or otherwise change these terms and conditions without notice. It is your responsibility to read and understand these terms and conditions each time you place an order.

8. Applicable Law

All purchases, and these terms and conditions, are subject to the laws of Victoria, Australia.


The use of the TSP Merchandise website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without TSP Merchandise’s prior written consent.
  • Your use of this website and any dispute arising out of such use of the website is governed by, construed and enforced in accordance with the laws of Victoria, Australia.


The information contained in this website is for general information purposes only. The information is provided by TSP Merchandise and, while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of TSP Merchandise. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, TSP Merchandise takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.


This website and its content is copyright of TSP Merchandising Pty Ltd - © 2018 TSP Merchandising Pty Ltd. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:

  • you may print or download to a local hard disk extracts for your personal and non-commercial use only
  • you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.